Privacy Policy

At Pawsitively Clean, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gopawsitivelyclean.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, and other contact details that you voluntarily provide when you register on the Site, book a service, fill out a form, subscribe to our updates, or interact with any other feature of the Site.

  • Automatically Collected Information: We may automatically collect certain information, including your IP address, browser type, device information, referring/exit pages, and operating system.

2. Use of Information

We may use the information collected in the following ways:

  • To operate, maintain, and improve the Site;

  • To process service bookings and provide customer support;

  • To send you promotional communications, such as newsletters and special offers (each email will include an opt-out option);

  • To send you administrative communications, including service confirmations, technical notices, policy updates, and security alerts.

3. Disclosure of Information

We do not share, sell, rent, or trade your personal data with third parties for marketing purposes. Any text messaging opt-in data and consent will not be shared with third parties. We only disclose your personal information when required by law or with your explicit consent.

4. Data Security

We implement administrative, technical, and physical security measures to protect your personal data. While we take reasonable steps to safeguard your information, no security system is completely impenetrable. We encrypt data during transmission and storage, and access is restricted to authorized personnel only.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Once the data is no longer needed, we securely delete or anonymize it in accordance with applicable laws.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data.

  • Right to Rectification: Request corrections to any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data under certain conditions.

7. Opt-Out Help

If you no longer wish to receive communications from us, you can opt out by following the instructions in the message (such as replying STOP or UNSUBSCRIBE) or contacting us directly at info@gopawsitivelyclean.com. We strive to process all opt-out requests promptly.

8. Message and Data Rates

If you subscribe to receive updates via SMS or other messaging services, message and data rates may apply. These charges depend on your carrier and plan. Please check with your service provider for details.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@gopawsitivelyclean.com
Website: www.gopawsitivelyclean.com
Phone/Text: (707) 710-7667 | (707) 710-POOP